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Privacy Policy

At intraforlife.com (“Website,” “we,” “our,” or “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our Website and services. We are committed to handling your information in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.

By using our Website, you consent to the practices described in this Privacy Policy.

1. Data We Collect

We collect both personal and non-personal information when you interact with our Website.

a. Personal Data Provided by You

  • Name

  • Email address

  • Phone number

  • Billing and shipping details

  • Payment details (processed securely by third-party providers)

  • Messages or inquiries sent to us

b. Data Collected Automatically

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on our Website

  • Cookies and tracking data (see Section 8: Cookies Policy)

2. How We Use Your Data

We process your personal data only for legitimate purposes, including:

  • To process and deliver your orders

  • To provide customer support

  • To communicate updates, offers, or newsletters (with your consent)

  • To improve our Website, products, and services

  • To comply with legal obligations

  • To detect and prevent fraud or misuse

3. Legal Basis for Processing (GDPR)

Under GDPR, we rely on the following legal grounds for processing your data:

  • Consent: When you agree to receive newsletters or marketing.

  • Contractual necessity: To fulfill your purchase orders and deliver products.

  • Legitimate interests: To analyze Website performance, improve services, and prevent fraud.

  • Legal obligations: When required by law or government authorities.

4. How We Share Your Data

We do not sell your personal data. However, we may share information with trusted third parties to help us deliver our services:

  • Payment processors (for secure transactions)

  • Shipping providers (to deliver your orders)

  • Analytics and marketing tools (e.g., Google Analytics, email service providers)

  • Legal authorities (if required by law or for protection against fraud)

All third parties are required to handle your data securely and in compliance with GDPR.

5. Data Retention

We will retain your personal data only as long as necessary for the purposes outlined in this Policy, or as required by law. When data is no longer needed, it will be securely deleted or anonymized.

6. Your Rights Under GDPR

As a resident of the European Union (or where GDPR applies), you have the following rights:

  • Right of Access: Request a copy of the personal data we hold about you.

  • Right to Rectification: Request correction of inaccurate or incomplete data.

  • Right to Erasure: Request deletion of your personal data (“right to be forgotten”).

  • Right to Restriction: Request that we limit how we process your data.

  • Right to Object: Object to certain processing, such as direct marketing.

  • Right to Data Portability: Request transfer of your data to another service provider.

  • Right to Withdraw Consent: Revoke consent for processing at any time.

To exercise these rights, please contact us (see Section 12). We will respond within 30 days.

7. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Secure server hosting

  • Encrypted payment processing

  • Restricted access to personal data

  • Regular monitoring for security vulnerabilities

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Cookies Policy

Our Website uses cookies and similar technologies to improve user experience, analyze traffic, and personalize content.

Types of cookies we use:

  • Essential cookies: Necessary for Website functionality.

  • Performance cookies: Help us understand how visitors use the Website.

  • Functional cookies: Remember your preferences.

  • Marketing cookies: Track browsing to provide relevant advertising.

You can manage or disable cookies through your browser settings. Some features of the Website may not function properly without cookies.

9. Children’s Privacy

Our Website is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

10. International Data Transfers

If you access our Website outside the Philippines or the European Union, please note that your data may be transferred to and processed in countries where data protection laws may differ. We ensure that such transfers comply with GDPR standards.

11. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing personal data.

12. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your GDPR rights, please contact us at:

intraforlife.com
Email: raquel@intraforlife.com
Phone: +63-991-212-9730

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised “Last updated” date. Continued use of our Website after changes indicates your acceptance of the updated Privacy Policy.

By using intraforlife.com, you acknowledge that you have read and understood this Privacy Policy and agree to how we handle your personal data.